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PRIVACY POLICY



Data controller
The data controller for personal data is Marcello Riccardo Larosa, a private English teacher, based in Milan, Italy.
 

• Business number: 13534870962

• Email address: info@englishwithmarcello.com

Only the data controller has direct access to the personal data processed and uses it solely for the purposes described in this privacy policy.
 

INTRODUCTION

Purpose

At English With Marcello www.englishwithmarcello.com, I respect your privacy and am committed to protecting your personal data.

This privacy policy explains what information I collect, how I get it, how I use it, and where I store it.

It also explains how your choices can affect the collection and use of your information, and how you can contact me if you have any questions or concerns.

By using my website, contacting me, or providing personal information, you agree to this privacy policy and consent to the collection and use of your personal information, in accordance with applicable laws.



Scope

This privacy policy applies only to my website www.englishwithmarcello.com and to visitors and users of my website. It doesn’t apply to information I collect through other methods, like phone, email, or mail, or marketing contacts outside the website.

For your convenience, my website may have links to other websites. My Privacy Policy doesn’t cover those third-party websites, so you should check their privacy policies before using them. Other websites may collect and handle information differently. I am not responsible for how those sites manage your privacy, their ads, products, or content.

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Updates and changes

If I decide to change my privacy policy, I will post those changes on this page. If you're concerned about how I use your personal information, please visit my website regularly for this and other important updates.



Problems/questions

If you have questions or concerns about my privacy policy, you may contact me at info@englishwithmarcello.com.



WHAT INFORMATION I COLLECT

This section includes a general description of the type of information I may collect about you. If you wish to communicate with me but prefer not to provide personally identifiable information through the website, you can contact me using the address or phone numbers provided on my website, or through the online chat function.



Information you provide to me

I collect the information you provide directly through this website, including:

• Contact Information (e.g., name, contact preferences, location)

• Financial Information (e.g., credit/debit card details, company EIN, or personal SSN)

• Usage Information (e.g., how you interact with the website)
   

This information is collected with your consent to fulfill any contracts you may have with me and to support my legitimate business interests. I do not seek to or intentionally collect other sensitive or identifying information beyond what is necessary for these purposes.



Information I collect about you

Even if you do not provide personal information directly, I collect browsing data, such as the most visited areas and the website’s technical efficiency (e.g., connection time, page loading time). This data helps me improve the user experience and the website.

I may collect both personal and non-personal information, including:

• Domain type

• Browser version

• IP address

• Operating system

• Referring pages

• Date and time of access

• Navigation data
   

Additionally, I may collect statistics on how visitors interact with the website, such as:

• Browser type and operating system

• Pages visited and duration of visits

• Search queries

• Clicks on links

• Actions taken from emails sent by me or on my behalf
   

If you access the website from a device, I may also collect:

• Device type

• Device settings

• Geolocation data

• Unique device identifiers

 

Google ads, analytics, and other services

I use several technologies, including those provided by Google, to serve users on my website. This may involve the use of cookies, which I describe elsewhere in this privacy policy. You can review Google’s privacy and terms page on advertising here to understand your options for controlling the collection and use of your information.

I also use Google Analytics, which tracks website usage (pages, forms, files) and traffic (referring page, pages visited, exit page) using cookies and device identifiers. This helps me understand how users interact with my Website. You can learn more about how Google Analytics collects and processes data here.

Additionally, I use tools like Meta Pixel and TikTok Pixel for analytics purposes, and Calendly for scheduling purposes.

I collect this information to fulfill any contract you may have with me and for my legitimate business interests. Each of these tools has its own privacy policy regarding the use of data. 

 

HOW I USE PERSONAL INFORMATION

I collect personal information to:

• Operate and improve my website

• Run my business

• Improve my products and services

• Communicate with you

• Ensure compliance with the law
   

Operate and improve my website

I use your information to:

• Keep the website running smoothly

• Personalize your experience

• Provide support and respond to questions

• Maintain security and prevent fraud

• Process payments

• Grant website access and register accounts

• Understand how you use my website

• Track traffic patterns and Website usage

• Customize recommendations and promotions for you
   

Operate my business

I use your information to:

• Keep my business running

• Provide my services

• Comply with legal requirements

• Fulfill orders and deliveries

• Recruit team members

• Administer my business and keep records

• Engage in business sales if necessary
   

Improve my products and services

I use your information to:

• Develop new products or features

• Measure and improve my offerings

• Analyze trends to improve services
   

Communicate with you

I use your information to:

• Provide customer service

• Contact you through email, phone, or text (as you approve)

• Send updates, surveys, marketing messages, and newsletters

• Launch promotions and suggest products or services of interest
   

Ensure compliance with the law

I use your information to:

• Prevent fraud

• Investigate unusual activity

• Comply with legal requirements

• Respond to civil or criminal claims

• Protect rights, property, and safety
   

HOW I SHARE PERSONAL INFORMATION

I do not share your personal information outside the Company except as required by law or as disclosed elsewhere in this privacy policy.



LOCATION OF PERSONAL INFORMATION 

I need to store and process your data in order to provide my services. I store and process your data in Italy.



HOW I SECURE INFORMATION

I take your privacy seriously and use security measures to protect the information I collect from you. I make reasonable efforts to safeguard your data, but please note that no online data can ever be 100% secure.
 

While I do my best to protect your information, I can't guarantee that:

• Only approved people will see your data

• The information you share will stay private

• The information you share won’t become public
   

You can help by using a strong password, not reusing passwords, and keeping your devices secure.



Business transactions

If I sell my assets, merge with another company, or if my business ends, your information might be transferred to the new owner. By using my services, you agree to that.
 

Access and choice

You have control over the information I collect. If you don’t want me to use your personal information, simply don’t submit it.

If you no longer want to receive my emails, including promotions, you can unsubscribe by clicking the link in the email, replying "unsubscribe," or contacting me at the "help" email address.

If you don't want marketing materials or for me to share your personal information, just send me your name, address, and email, along with a request to opt-out.

Please send your request to: info@englishwithmarcello.com

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CHILDREN'S PERSONAL INFORMATION

My Website is not meant for use by children under 18. If you are under 18, please do not use or submit any information to the website, and I ask that your guardians do not allow you to do so. I do not intentionally collect personal information from children under 18. If I am informed that I have collected such information, I will take prompt and reasonable steps to delete it.
 

JURISDICTION-SPECIFIC PROVISIONS

The following sections outline legal requirements that may apply to some users but not others. Since my users can access the website from anywhere, I make a meaningful effort to comply with all relevant laws. If a particular section doesn't apply to you, it won't affect your use of the website.



US State privacy rights

If you are a resident of a US state and the processing of your personal information by the website is subject to specific privacy laws in your state, you have certain rights regarding that information, subject to the state's laws. Some of these state privacy laws are new, so their interpretation may not yet be fully settled. In such cases, I will make a good-faith effort to comply with the law.

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GDPR Privacy rights

If you are a resident of an EU country (or other covered nations) and the processing of your personal information by my website is subject to the GDPR, you have specific rights regarding your data. Some questions about the applicability of the GDPR to non-EU businesses are still being clarified, but I will make a good-faith effort to comply with the law.
 

This section applies if:

1. I am established in the EU and act as a data controller or processor;

2. I process personal data of individuals in the EU related to offering goods or services to them, or monitoring behavior within the EU (this also applies to individuals in the EEA, UK, or Switzerland).
    

You have the following rights:

• Right of Information – you can ask me if I’m processing your personal data.

• Right of access – you can request access to your personal data and a copy of the data you’ve provided in a portable format.

• Right of correction – you can request correction of any inaccurate or incomplete data.

• Right of deletion – you can ask for the deletion of your data if it's no longer necessary or is being processed unlawfully.

• Right of opt-out – you can opt out of processing your data for marketing or other specified purposes.

• Right of restriction – you can request restrictions on the processing of your data in specific cases.

• Right to human oversight – you have the right to human involvement in automated decisions, including participation and appeal.
   

How to make a request:

To exercise any of these rights, you can contact me at info@englishwithmarcello.com
 

My obligations under the GDPR:

• Timely response - I must respond to your requests within one month. If I need more time due to the complexity of the request, I will extend the period by up to two months and notify you within one month of the delay.
   

• Data processing - I will:

  • Process your data lawfully, transparently, and for the intended purpose

  • Minimize the data collected

  • Keep your data accurate and up to date

  • Store data only for as long as necessary

  • Protect your data against unauthorized access, loss, or destruction
     

• Data breach notification - in case of a data breach, I must notify you as quickly as possible, within 72 hours, unless the breach doesn’t pose a risk to your rights.
   

• Data Protection Officer (DPO) - if required by law, I will appoint a Data Protection Officer (DPO) and provide their contact details. The DPO will handle all requests in accordance with applicable law.​
   

Updated: April 3, 2025